New RecordkeeperDirect account security measures | American Funds

News & Announcements

May 17, 2019

New RecordkeeperDirect account security measures


For added protection from theft attempts, RecordkeeperDirect® forms, systems and processes have been updated.

If a participant’s address is changed or a payment is requested by ACH, distributions are delayed or prevented for 10 days unless the participant signature section includes a signature guarantee.

You can access updated forms by logging in to the RecordkeeperDirect TPA website.

If you have any questions, please call us at (800) 421-6019.


Investments are not FDIC-insured, nor are they deposits of or guaranteed by a bank or any other entity, so they may lose value.

Investors should carefully consider investment objectives, risks, charges and expenses. This and other important information is contained in the fund prospectuses and summary prospectuses, which can be obtained from a financial professional and should be read carefully before investing.