Changing Your Preferences
To change your address and/or phone number, log in and click Profile & Settings. Then go to the Profile tab and click Change next to your address.
Important note about address changes and redemptions: For your protection, redemption requests within 10 calendar days of an address change must be received in writing with a signature guarantee from a member firm of a domestic stock exchange or the Financial Industry Regulatory Authority® (FINRA®), bank, savings association or credit union that is an elibigle guarantor. A notary public is not an acceptable guarantor. Employer-sponsored retirement plans, shareholders living overseas and some broker-controlled accounts may not be able to use the address change option on the website.
To change your name, find your account type in the table below. Then follow the instructions to the right.
Download and complete the Name Change Request (PDF).
You must either:
To change your email address, log in to your account, go to Profile & Settings, then choose the Profile tab. Click Change next to your email address.
To change your user name, log in and click Profile & Settings. Then go to the Profile tab and click Change next to your user name.
Keep in mind that your user name:
To change your password, log in and click Profile & Settings. Then go to the Profile tab and click Change next to Account Password.
If you forgot your password, you can request a one-time passcode to reset it. You may also call us at (800) 421-4225 for assistance.
To change your bank or bank account number, log in and click Profile & Settings. Then go to the Profile tab to change your bank information.
To update your bank information for withdrawals, please download and complete the Add/Update Bank Information form (PDF).
Investments are not FDIC-insured, nor are they deposits of or guaranteed by a bank or any other entity, so they may lose value.
Investors should carefully consider investment objectives, risks, charges and expenses. This and other important information is contained in the fund prospectuses, summary prospectuses, and ABLEAmerica Program Description which can be obtained from a financial professional and should be read carefully before investing. CollegeAmerica and ABLEAmerica are distributed by American Funds Distributors, Inc. and sold through unaffiliated intermediaries.
Depending on your state of residence, there may be an in-state plan that provides state tax and other state benefits not available through CollegeAmerica (such as financial aid, scholarship funds and protection from creditors) or ABLEAmerica. Before investing in any state's 529 plan, investors should consult a tax advisor. CollegeAmerica and ABLEAmerica are sponsored by Virginia529℠
This content, developed by Capital Group, home of American Funds, should not be used as a primary basis for investment decisions and is not intended to serve as impartial investment or fiduciary advice.