Preventing Adobe Reader from saving information entered in downloadable forms
To prevent Adobe Acrobat Reader 7.0 or higher from saving information entered in American Funds downloadable forms, please open the program and follow the steps below.
From the Edit drop-down menu at the top of the page, select Preferences. Then select Forms from the left-hand list of categories (see image below).
Under “General,” uncheck the box labeled “Keep forms data temporarily available on disk.”
Click OK to close the Preferences box.
Close the Acrobat window and proceed to the Forms section to select your document.