F-2 Direct-at-Fund account service and support

Your firm is now enabled to offer Class F-2 and/or Class 529 F-2 share accounts with advisory fee debiting.

In accordance with your firm’s Agreement, American Funds Service Company® will calculate advisory fees by applying the rate options that your firm elected in its fee debiting schedule(s). Contact your firm to obtain a list of the fee rate options that it has chosen.

The following forms and applications will assist you in setting up accounts for fee debiting.

To open a new account:

We require a completed F-2 Share Account Application and/or 529-F-2 Share Account Application, the applicable supplemental form(s) and required signatures:

 

You can send forms electronically. You can also send them via fax or mail to an American Funds® Service Center.

To convert an existing American Funds A or C share account:

Send us an F-2 Share Conversion and Financial Professional/Fee Authorization form. You and the account owners must sign all the authorizations in the form. A signature guarantee isn't required.

Frequently asked questions

Advisory fees will be turned off and excluded in the fee calculation.

No, fees must be assessed from the same base account number.

Yes, as long as it is in the same base account number. Fees will calculate on each fund within the account but only redeemed from the fund(s) requested. This request must be made on each individual account either verbally or in writing.

An exchange of shares from one share class of a fund to another share class of the same fund will be treated as a nonreportable exchange for tax purposes.

  • Qualified retirement accounts: Not reported on Form 1099-R.
  • Non-qualified accounts: Reported on Form 1099-B.
  • CollegeAmerica® accounts: Not reported on Form 1099-Q.
  1. If your firm has amended the existing fee-debiting agreement to multiple rates from a single rate:

    If a fee-debiting rate established prior to the date of the existing amendment (“prior rate”) is included in the amendment, then each client account will be debited at the prior rate, unless American Funds receives written instructions to apply a different rate. If the prior rate is not included in the amendment, no fee debiting will occur on client accounts, unless American Funds receives written instructions to apply a fee-debiting rate. No fee adjustments or retroactive payments will be made if no rate was provided to American Funds.

  2. If your firm has signed a new — or amended an existing — fee-debiting agreement to add fee debiting to 529 F-2:

    Please have each account owner on existing 529 F-2 accounts sign the F-2 Share Conversion and Financial Professional/Fee Authorization form acknowledging the fee-debiting language. A signature guarantee is not required.

For questions related to a CollegeAmerica or ABLEAmerica® account, call (800) 421-0180, ext. 529. For all other inquiries, call (800) 421-0180, ext. 69.

 

Accessing investor account information:

Firms can access their investors’ American Funds account information through SS&C FAN Mail, which is a transfer service that interfaces with American Funds to extract data from client files. For additional information or to set up, please contact SS&C FAN Mail at (800) 435-4112, option 2.

For additional questions or to get started, please call American Funds Advisory Service at (800) 421-5450.

The guidelines and procedures provided in the Service Center may not apply to networked accounts or accounts not directly held by American Funds. The guidelines and procedures provided also apply only to those retirement accounts or Coverdell ESAs invested in American Funds with Capital Bank and Trust Company (CB&T) as custodian.

The guidelines and procedures provided in the Service Center do not apply to plans held in our retirement plan solutions - PlanPremier, PlanPremier-TPA or RecordkeeperDirect. Information on the Service Center may change periodically and previously printed information may not be current. Please refer to capitalgroup.com for the most current information available.

Financial professionals should always contact their back office to determine if there are any restrictions on the use of American Funds products, tools, services, websites and literature.

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