The Capital Group Companies, Inc., and its affiliates from time to time collect personal information of consumers. Capital Group is committed to protecting the privacy and security of all the personal information that is entrusted to us. We have global privacy standards intended to protect the personal information of our clients, business partners and associates no matter how or where it is collected, used or stored. Capital Group complies with applicable privacy and security laws. In all instances, our effort is to collect only the information we need to effectively conduct our business, to provide better products and services and to ensure we are offering the products and services that best suit business and investment needs. These purposes are generally outlined in this Notice.
Please note: Capital Group and its affiliate companies are exempt from coverage under the consumer privacy laws of Colorado, Connecticut, Utah, and Virginia as they are financial institutions as defined by those statutes. The California Privacy Rights Act (CPRA — formerly known as California Consumer Privacy Act) (except for California Civil Code Section 1798.150, which governs remedies should certain personal information be subject to an unauthorized disclosure) does not apply to personal information we have collected, processed, sold or disclosed under the federal Gramm-Leach-Bliley Act (Public Law 106-102) and implementing regulations or the California Financial Information Privacy Act (Division 1.4 (commencing with Section 4050) of the Financial Code). The CPRA also does not apply to medical information we have collected, which is governed by the Confidentiality of Medical Information Act (Part 2.6 (commencing with Section 56) of Division 1) or protected health information that is collected by a covered entity or business associate governed by the privacy, security, and breach notification rules issued by the United States Department of Health and Human Services, Parts 160 and 164 of Title 45 of the Code of Federal Regulations, established pursuant to the Health Insurance Portability and Accountability Act of 1996 (Public Law 104-191) and the Health Information Technology for Economic and Clinical Health Act (Public Law 111-5). California residents, please see below for additional information about the information we may collect about you.
Regardless of applicable laws, in all instances, our effort is to collect only the information we need to conduct our business and to provide better products and services and to ensure we are offering the products and services that best suit our clients’ business and investment needs. Included in the descriptions of the purposes of collection are our everyday business purposes. As used here, “Business Purposes” encompasses “business purposes” as defined in the CPRA, which includes the following related purposes:
The CPRA requires that Capital Group disclose the information we collect by reference to specific categories of personal information enumerated in the statute. Capital Group may collect only certain pieces of personal information described in a given category and might not actually collect all the types of personal information described in each category. Capital Group has collected the categories of personal information about certain consumers from the categories of sources and for the business purposes listed below.
Retention of personal information
Capital Group will retain your personal data for the duration of your relationship with us and for not more than 11 years from the time of our last transaction with you, unless a different retention period is required by applicable law or you have been notified in writing of a longer retention period.
Effective January 1, 2024.
California law requires certain businesses to disclose that personal information is being collected as well as information regarding the rights of California residents pursuant to the CPRA when their information has been collected.
A California resident, whose personal information does not fall under one of the exclusions mentioned in the preceding section, may request that we disclose the following information:
(1) The categories of personal information we have collected about them in the preceding 12 months;
(2) The categories of sources from which the personal information was collected;
(3) The business or commercial purpose for collecting, selling, or sharing their personal information;
(4) The categories of third parties with which we share personal information;
(5) The specific pieces of personal information we have collected about the resident.
A California resident may request the disclosure of the information listed above by submitting the request form by clicking on the link below or calling (800) 421-4225, ext. 61.
Such a request may be referred to as a right to know request. Pursuant to California law, before disclosing specific pieces of personal information we have collected about a resident, we will need to verify the resident’s identity. We will base our initial response on the information provided in a request for information. Thereafter, if a resident would like us to provide the specific information contained in our records or to delete records, we will require additional information to verify their identity. The additional information we need may vary based on how the resident has interacted with us. Whenever feasible, we will match the identifying information provided to the personal information we have in our records. For California residents who are investors, clients, or financial professionals, we will utilize our existing authentication practices.
Certain California residents have the right to request that we delete any personal information about the California resident that we have collected and that we direct any service provider to delete the personal information from its records. However, pursuant to the CPRA, personal information may not be deleted in certain circumstances, including where maintenance of the personal information is necessary to: complete the transaction for which the personal information was collected, to provide a good or service that was requested or that is reasonably anticipated within the context of an ongoing business relationship with us, or to otherwise perform a contract between the resident and Capital Group; to protect against or prosecute fraudulent or illegal activity and to detect security incidents; to enable solely internal uses that are reasonably aligned with a resident’s expectations based on his or her relationship with us; to comply with a legal obligation; or to otherwise use the information internally in a lawful manner that is compatible with the context in which the information was provided. For more information about these and other situations in which we may not delete your information, please see California Civil Code Section 1798.105(d).
Certain California residents may request the deletion of information collected by Capital Group by calling (800) 421-4225, ext. 61 or submitting the request form by clicking on the link below. Pursuant to California law, before deleting any personal information as noted above, Capital Group will need to verify the resident’s identity.
A California resident may use an authorized agent to submit a right to know request or a request to delete. To use an authorized agent, the California resident must provide Capital Group with written authorization. In addition, the California resident may be required to verify their own identity with Capital Group. Capital Group may deny a request from an agent who does not submit proof that they have been authorized by the California resident to act on their behalf. Such requirements, however, will not apply where a California resident has provided the authorized agent with power of attorney pursuant to California Probate Code sections 4000 to 4465.
A California resident has the right, at any time, to direct Capital Group not to sell the personal information that we have indicated is being sold pursuant to the definition of sale contained in the CPRA. This right may be referred to as the right to opt out. Residents may opt out of the sale of personal information by clicking on the link found at the bottom of this page or by calling (800) 421-4225, ext. 61. If Capital Group has a good faith, reasonable and documented belief that a request to opt out is fraudulent, it may deny the request. A California resident may use an authorized agent to submit a request to opt out on the California resident’s behalf. The California resident must provide the authorized agent with written authorization to do so. Capital Group may deny a request from an authorized agent who does not submit proof that they have been authorized by the California resident to act on the California resident’s behalf.
In addition, Capital Group does not and will not sell the personal information of a California resident it has actual knowledge is under the age of 16 without affirmative authorization (known as “opt in”).
Capital Group will not discriminate against a California resident because the California resident exercised any of their rights under the California Privacy Rights Act, including, but not limited to, by:
(1) Denying goods or services to the California resident;
(2) Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
(3) Providing a different level or quality of goods or services to the California resident;
(4) Suggesting that the California resident will receive a different price or rate for goods or services or a different level or quality of goods or services.
(5) Retaliating against an employee, applicant for employment, or independent contractor, as defined in subparagraph (A) of paragraph (2) of subdivision (m) of Section 1798.145, for exercising their rights under CPRA.
Right to Correction: A California resident has the right to request that we correct inaccurate information about consumers. Consumers can request a correction as part of a California Privacy Rights Act Request Form submission or by calling 800-421-4225, ext. 61.
**SENSITIVE Personal Information**
For our business purposes, Capital Group has collected the categories of sensitive personal information about certain consumers from the categories of sources and for the business purposes listed below.
In accordance with California Civil Code 1798.121, Capital Group does not use sensitive personal information for any purpose that is not necessary to perform the services we offer. Accordingly, we cannot provide the option to limit the use of sensitive personal information.
Capital Group has sold (as that term is defined by the CPRA) the following categories of personal information about California residents to the following categories of third parties.
Capital Group has disclosed for a business purpose the following categories of personal information about California residents to the following categories of third parties.
Capital Group does not disclose personal information to third parties other than as provided in this Notice.